Keep you users up and running and reduce the burden on your increasingly over-extended IT organization with Airloom’s End User Support services.

Deliver premium-quality user help desk support as your mobile workforce benefits from Airloom’s mobility knowledge, best-practices based processes, and proven expertise without investing the time and money to develop and train the required capabilities internally.

When a mobile end-user calls for support, an Airloom mobility specialist determines the likely cause of the connectivity or configuration issue and wherever possible, resolves the issue there and then.

The Airloom Mobility End User Help Desk provides technical support for users of mobile/wireless devices running Microsoft Tablet PC, Pocket PC, Smartphone and Symbian operating systems and a wide range of mobile software applications.